Answer: Any two: features are longer and explore an issue in depth while news reports give the key facts quickly; features often open with an anecdote or scene, while news leads sum up who, what, when and where; features have a more personal, descriptive voice and can show the writer's perspective, while news aims to be objective; features are less time-sensitive.

Answer: The second body paragraph, beginning "Lucy is one of thousands of people". It widens one person's story into a bigger issue, so readers see that the anecdote represents many people and the article has significance beyond one bakery.

Answer: Examples: "Working While the World Sleeps" (alliteration); "Who Keeps the Lights On at 3 a.m.?" (question); "Rising Early, Rising Dough" (pun). Any headline under ten words with a clear technique.

Answer: Model: "At 6 a.m. on a Saturday, while her classmates are still asleep, sixteen-year-old Ruby is already pulling on an apron and switching on the coffee machine." (Any lead that opens with a specific person in a specific moment.)

Answer: Model: "When I see families leaving with bags of vegetables, I feel so proud," says volunteer Grace Ellis. Direct quotes add an authentic human voice, make the article more vivid and give evidence for the writer's points.

Answer: Model: "Outside, the sky is turning pink. Lucy takes the last tray from the oven, switches off the light, and goes home to sleep as the rest of the city wakes up." (A closing image that circles back to Lucy and the bakery.)

Model answer: Headline: The Coaches Who Never Get a Trophy Standfirst: Every weekend, unpaid volunteers give up their mornings so that hundreds of children can play. We met the people on the sidelines. Lead: It is 7:15 on a frosty Saturday, and Daniel Okafor is pacing out a soccer field with a bag of orange cones over his shoulder. His own children grew up and stopped playing years ago. He keeps coming back anyway. Body: "The first time a shy kid scores a goal and looks over at you, that's it, you're hooked," Daniel says, laughing. He is one of more than forty volunteer coaches at the local junior club, and none of them are paid. Between them they run training twice a week, wash the uniforms, fix the nets and drive players to away games. Club records show that without volunteers, more than half of the teams would have to fold. Yet when the end-of-season awards are handed out, the coaches are usually the ones holding the camera, not the trophy.